Start here
Glossary
The words used across the platform and these pages, each in one sentence.
| Word | What it means |
|---|---|
| Desk | A part of the company an agent covers: finance, back office, sales, operations, management, HR, marketing. |
| Agent | The role that does the work on a desk. It has memory, rules and access. Never a person with a made up name. |
| Job | One process that runs: its trigger, its plan, its tools and its limits. |
| Run | One execution of a job, with a start, steps, a cost and a result. |
| Plan | The job written in plain language, approved by a person before anything is built. |
| Trigger | What starts a run: a schedule, a webhook, a form, or a manual test. |
| Script | The deterministic part of a job. Same input, same result, no model cost. |
| Fallback | The agent finishing a run when the script cannot, then repairing the script. |
| Handoff | The script deliberately passing one decision to the agent, with the context prepared. |
| Connection | An access to one of your systems: an API key, a sign-in, a service account or an MCP server. |
| Norm | A rule of the platform, written by Scytian, the same for every customer. |
| Rule | Your rule, for your desk or your job, written down and readable. |
| Skill | A written procedure an agent follows for a task that repeats. |
| Memory | What an agent has learned and had confirmed, in text you can read and change. |
| Contract | The agreement about what a job must produce: the fields and what counts as correct. |
| Truth | The correct answers you confirmed on your own files, used to score the job. |
| Gate | The number a job has to reach before it can be switched on. |
| Timeline | The record of every run and every step, with costs and decisions. |
| Inbox | Where a question from an agent waits for a person. |
| Model | The language model a step uses when it needs judgement. Anthropic’s Claude models, under business terms. |
| Runner | The isolated container in which your agents run. One per customer. |
| Control room | The part of the platform that holds plans, the timeline and encrypted keys. |
What Scytian isA web application in which your company has agents, and they do its administrative work.Agents and desksWhat an agent is made of, what it may use, and why it is a role and not a person.Jobs and plansThe job is the unit that runs. The plan is the job in plain language, and it is approved before anything is built.
Updated 2026-09-14Next: The app and notifications →