USE CASES / OPERATIONS
Orders from the shop into the warehouse, deliveries back into the shop, the invoice out when the goods leave, and the automations somebody built in Make or n8n three years ago, watched and taken over one at a time. It moves data between systems. It never ships a thing without a plan you approved.
WHAT IT TAKES OVER
What each one takes a person today, and what is left of it afterwards. The last one is not a job you do; it is the one you inherited.
WHAT REACHES YOU
203 orders went shop → warehouse → invoice last week without anyone copying a number. You heard about one that asked for more than was in stock, and about a Make scenario that quietly stopped on Saturday night and would have been noticed on Tuesday. The second one is why this desk exists.
WHAT IT NEVER DOES
An order in stock, paid, to a known address goes through. Anything else, such as short stock, a new address or a first-time customer over a limit, stops and asks. The limits are yours and written down.
When the shop and the warehouse disagree, it does not pick a winner. It shows both numbers, when each was last touched, and waits for a person to say which is true.
A Make or n8n flow is first watched and documented as it really runs. Only then is it taken over, one at a time, with the old one kept until the new one has run clean for a month.
WHAT IT COST, WHAT IT SAVED
Every run is written down with its cost and the time a dispatcher would have needed, plus the Make credits you no longer buy. Including the one job on this desk that is not worth it yet, and what would fix it.
These are our own books first. That is where the numbers come from.