# Glossary

> The words used across the platform and these pages, each in one sentence.

Section: Start here
Address: https://scytian.com/docs/glossary
Updated: 2026-09-14

| Word | What it means |
| --- | --- |
| **Desk** | A part of the company an agent covers: finance, back office, sales, operations, management, HR, marketing. |
| **Agent** | The role that does the work on a desk. It has memory, rules and access. Never a person with a made up name. |
| **Job** | One process that runs: its trigger, its plan, its tools and its limits. |
| **Run** | One execution of a job, with a start, steps, a cost and a result. |
| **Plan** | The job written in plain language, approved by a person before anything is built. |
| **Trigger** | What starts a run: a schedule, a webhook, a form, or a manual test. |
| **Script** | The deterministic part of a job. Same input, same result, no model cost. |
| **Fallback** | The agent finishing a run when the script cannot, then repairing the script. |
| **Handoff** | The script deliberately passing one decision to the agent, with the context prepared. |
| **Connection** | An access to one of your systems: an API key, a sign-in, a service account or an MCP server. |
| **Norm** | A rule of the platform, written by Scytian, the same for every customer. |
| **Rule** | Your rule, for your desk or your job, written down and readable. |
| **Skill** | A written procedure an agent follows for a task that repeats. |
| **Memory** | What an agent has learned and had confirmed, in text you can read and change. |
| **Contract** | The agreement about what a job must produce: the fields and what counts as correct. |
| **Truth** | The correct answers you confirmed on your own files, used to score the job. |
| **Gate** | The number a job has to reach before it can be switched on. |
| **Timeline** | The record of every run and every step, with costs and decisions. |
| **Inbox** | Where a question from an agent waits for a person. |
| **Model** | The language model a step uses when it needs judgement. Anthropic's Claude models, under business terms. |
| **Runner** | The isolated container in which your agents run. One per customer. |
| **Control room** | The part of the platform that holds plans, the timeline and encrypted keys. |